PRIVACY POLICY

Last Updated: June 8, 2026

This Privacy Policy describes how Greentouch Kosher Devices ("we", "us", or "our") collects, uses, and discloses your personal information when you visit, create an account, use our services, or make a purchase from Greentouchstore.com (the "Site").

1. Information We Collect

When you visit the Site, create a customer account, or make a purchase, we collect certain personal information necessary to process your transactions, manage your profile, and improve your shopping experience.

  • Account & Profile Information: When you register for a customer login on our Site, we collect your name, email address, and account credentials (passwords are securely encrypted and handled via Shopify). We store your account details and order history to make your future checkouts faster.

  • Order & Contact Information: When you make a purchase or attempt to make a purchase through the Site, we collect specific details from you. This includes your name, billing address, shipping address, payment information, email address, and phone number.

  • Device & Browsing Information: When you access the Site, we automatically collect details about your device, including your web browser, IP address, time zone, and information from cookies or tracking pixels installed on your device.

2. How We Use Your Personal Information

We use the information we collect to fulfill orders, maintain your customer account, and run our storefront. Specifically, we use this data for:

  • Order Fulfillment: Processing your payment information, arranging for domestic shipping, and providing you with invoices, order confirmations, and package tracking updates.

  • Account Management: Maintaining your active customer login profile and order history.

  • Customer Support: Communicating with you directly regarding device troubleshooting, returns, or service inquiries.

  • Fraud Prevention: Screening our orders and website traffic for potential risk or fraud.

3. Marketing Communications (Email & SMS)

If you explicitly opt-in during the account registration or checkout process to receive our promotional updates, we may use your personal contact data for marketing purposes:

a. Email Marketing & Behavioral Tracking

We may send you email newsletters regarding new Kosher device rollouts, software updates, or store promotions. We utilize third-party email service providers to distribute these communications.

Please Note: Our emails utilize tracking technologies (such as clear gifs, web beacons, and pixels) that track subscriber engagement. This allows us to collect data on when you open an email, which links you click, and whether an email interaction leads to a visit or a purchase on our Site (such as detecting an abandoned shopping cart so we can send a reminder). You can opt out of email marketing at any time by clicking the "Unsubscribe" link at the bottom of any email.

b. SMS/Text Marketing

By entering your mobile phone number at checkout or signup and opting in to text alerts, you agree to receive automated marketing and promotional text messages from us. Consent is not a condition of purchase. Message and data rates may apply, and message frequency varies. You can opt out at any time by replying STOP to any text message we send.

4. Sharing Your Personal Information

We do not sell your data. We share your Personal Information only with trusted service providers who help us run our online store and deliver your products:

  • The Shopify Platform: Our store is hosted on Shopify Inc. They provide the online e-commerce platform that allows us to sell our devices to you. Shopify handles your data securely on our behalf according to their strict privacy standards.

  • Shopify Payments: We use Shopify Payments for all credit card and checkout processing. Your full payment card credentials are encrypted and securely routed natively through their PCI-compliant gateway; we never store your credit card numbers.

  • Email Marketing Platforms: We share your email address and associated engagement data with our third-party email marketing automation systems to deploy and track our digital campaigns.

  • Shipping Carriers: We share your name, shipping address, and phone number with third-party domestic shipping carriers to ensure accurate, nationwide delivery of your packages.

  • Legal Compliance: We may share your information if required to comply with applicable laws and regulations, to respond to a subpoena, or to protect our legal rights.

5. Cookies and Tracking Technologies

Greentouchstore.com utilizes Shopify’s standard web cookies as well as web beacons, tracking pixels, and scripts deployed by our third-party email marketing provider. These tools are used to enhance your browsing experience, keep track of items in your shopping cart, and analyze website performance based on consumer traffic. You can choose to disable cookies through your web browser settings, though doing so may limit your ability to use certain interactive features of our online store.

6. Data Retention

When you place an order or maintain an account through the Site, we will securely maintain your personal information for our records unless and until you ask us to delete this information.

7. Security

We value your trust in providing us with your personal information. We implement industry-standard security measures, including Secure Sockets Layer (SSL) encryption across our site, to protect your data during transmission and keep your personal data secure.

8. Your Rights and Contact Us

If you have an active customer account, you can log in at any time to update your personal details or view your history. If you wish to request that we delete your customer account or erase your contact information from our databases, please contact us.

For any questions about our privacy practices, please contact us at:

  • Email: support@greentouchsolutions.com

  • Website: Greentouchstore.com